Netflix's Transformation: Adapting to Digital Agility [CASE STUDY]
Image Credit: https://ecentral.my/cara-daftar-netflix-malaysia/ In today's fast-paced digital landscape, businesses are compelled to embrace digital agility to remain competitive and relevant. Digital agility refers to the ability of an organization to swiftly adapt to market changes, technological advancements, and customer demands. Companies that fail to prioritize digital agility risk falling behind in an increasingly dynamic environment. This case study examines Netflix, a prime example of a company that successfully adapted to digital agility and transformed its business model, enabling it to thrive in the competitive streaming industry. Background Founded in 1997 as a DVD rental service, Netflix initially operated through a subscription model, allowing customers to rent DVDs by mail. However, as technology evolved and internet speeds increased, Netflix recognized the need to adapt its business model to the growing demand for digital content. By 2007, the company made a pivota...